Saturday, August 16, 2008

Issue searching for custom profile property

You have added a custom property "Location" in User Profile. When you try to do a search with keyword "india" (there are some users having India as their location), it does not return the people records we expect. However, if you do a by property search by "location:india", it can return the people records.

Resolution:

Turn back on the option "Include values for this property in the search index" option behind "Location" crawled property

1. Open SSP Admin home page
2. Go to Search settings
3. Click Metadata property mappings
4. Click Crawled Properties link
5. Choose the People category (folder)
6. Locate Expertise, Edit/Map Property
7. At the bottom of the page, there should be check box saying "Include values for this property in the search index", click to select it.
8. Force an incremental crawl. If this does not help, please try to do a full crawl.